# Problem You want to use Twilio as the SMS provider for PortalGuard. ## Solution The configuration to use Twilio within PortalGuard is very straightforward: 1. Launch the PortalGuard Configuration Editor (PG_Config.exe) 2. Click the **Edit Bootstrap** button 3. Go to the tab: Services -> SMS 4. Set **D...
## Problem Definition You have configured the PortalGuard Bootstrap setting to use your Twilio account to send SMS messages but receive the "Hosted Service Delivery Failure" error when attempting to send an OTP: ![][1] The PortalGuard runtime log shows the following error message: _useTwilioService(): OTP delivery ...