Popup Dialog Appears When Kerberos SSO is Attempted
Problem
A popup dialogue appears in the browser when attempting Kerberos SSO to the PortalGuard website.
Solution
Update the root 'web.config' file for the PortalGuard Website.
- On the PortalGuard server, navigate to C:\inetpub\PortalGuard
- Locate the 'web.config' file and edit the file in an administrative text editor
- Locate the following section, which should be located after the <modules> section of the file:
- Uncomment the <handlers> section by removing the <!-- characters from the beginning of the section (line 70 in the screenshot example), as well as the --> characters from the end of the section (line 74 in the screenshot example). The final result will resemble the following:
- Save the changes to the file.
- Test Kerberos to the PortalGuard website once again
REV. 08/2018 | PortalGuard