You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Looking for the Diagnostic Utility?
Click Here For Download and Usage Instructions
Toggle navigation
Return to Website
LOGIN
PortalGuard - Support Center
SEARCH
Login to track your existing support requests. If you have not created a ticket yet then you would need to
create a new ticket
to begin
TOP ARTICLES
Use Fiddler to Capture HTTP/HTTPS Traffic on a Mobile Device
PG Diagnostic Utility Tool
How to Create, Configure, and Delegate Permissions for the PortalGuard Service Account
How to Configure "Remember Me" Functionality for Two-Factor Authentication
How to Use the PortalGuard Batch Import Utility
Resolve 'User Unauthorized' During SSO Login Attempt Due to SameSite Browser Cookie Attribute
Installing a PortalGuard License Key
Fiddler Capture HTTPS
SAML Integration with G Suite (Google Apps)
Configure Canvas with PortalGuard for Single Sign-On
SECTIONS
Browse all
Batch Importer
(2)
Batch Loading Users Into PortalGuard
How to Use the PortalGuard Batch Import Utility
Branding
(5)
Adding Helpdesk Phone Number
Custom UI per Hostname
Installing a Customized PortalGuard User Interface
PortalGuard Branding Guide
Default
(1)
User Profile Converter
Directories
(1)
Windows Users folder on PortalGuard Server, Low Disk Space Issue
General
(25)
Allow Password Reset for AD Administrator Accounts
Capture Network Traffic Using Wireshark
Creating Dynamic Links for The Help Desk Console and Admin Dashboard
Enable Trace Logging for Troubleshooting
PortalGuard APIs
(1)
How to Configure and Use PortalGuard's Account Activation Feature
PortalGuard Change Log
(4)
PortalGuard v3 Change Log
PortalGuard v4 Change Log
PortalGuard v5 Change Log
PortalGuard v6 Change Log
PortalGuard Settings
(25)
Adding a Help Desk Region Through PortalGuard
Adding Security Policy
Allow Access to the PortalGuard Admin Dashboard
Allow Access to the PortalGuard Help Desk Console
Self-Service Password Reset (SSPR)
(3)
Enable PortalGuard Sidecar
Enabling Emailed Password Expiration Reminders
Requiring Passphrases Instead of Passwords
Single Sign-On (SSO)
(17)
Change the Default PortalGuard Page to the SSO Jump Page
Configure SAML Single Log Out Within PortalGuard
How to Send Groups Within a Claim for SAML SSO
Modify a Single Sign On Claim Using Static Text with a Formatted String
SSO Configuration
(11)
CCCTech Center SSO Proxy Integration with PortalGuard
Configure Canvas with PortalGuard for Single Sign-On
Configure EAB for SSO
Configure eLumen for SSO
Two-Factor Authentication (2FA)
(15)
2FA Support For Cisco VPN
Adding Two-Factor (2FA) to Password Change (Known Password)
App-Specific MFA Loops on the OTP Page
Change the OTP Length
