## Problem Definition You have configured the PortalGuard Bootstrap setting to use your Twilio account to send SMS messages but receive the "Hosted Service Delivery Failure" error when attempting to send an OTP: ![][1] The PortalGuard runtime log shows the following error message: _useTwilioService(): OTP delivery ...

• PortalGuard Settings
• 05-Jun-2018
• 226

* * * # Problem PortalGuard returning errors in the logging. The PG_log is showing major and minor error codes. ## Solution All the individual logic for request/response handling in PG are encapsulated by "agents". These agents ALWAYS return major error codes that indicate the overall success or failure of t...

• PortalGuard Settings
• 28-Sep-2018
• 166

* * * # Problem Launching the PortalGuard MSI and clicking 'Next' on the Welcome dialog results in the following error message: ![All Required IIS Roles Error][1] ## Solution Ensure that the required IIS Roles are installed and/or run the MSI from an elevated CMD. 1. On the server where you want to install Port...

• General
• 17-Sep-2018
• 141