* * * # Problem You want to configure and use the PortalGuard Batch Import utility to pre- enroll specific information for multiple user accounts. ## Solution Configure the PortalGuard Batch Import Utility appropriately and create a properly configured 'import.csv' file to import the required information. #### _Qu...

• Batch Importer
• 02-Nov-2018
• 445

## Problem Definition You have configured the PortalGuard Bootstrap setting to use your Twilio account to send SMS messages but receive the "Hosted Service Delivery Failure" error when attempting to send an OTP: ![][1] The PortalGuard runtime log shows the following error message: _useTwilioService(): OTP delivery ...

• PortalGuard Settings
• 05-Jun-2018
• 333

# Problem You want to use Twilio as the SMS provider for PortalGuard. ## Solution The configuration to use Twilio within PortalGuard is very straightforward: 1. Launch the PortalGuard Configuration Editor (PG_Config.exe) 2. Click the **Edit Bootstrap** button 3. Go to the tab: Services -> SMS 4. Set **D...

• PortalGuard Settings
• 14-Sep-2018
• 332

# Problem You want to use Regroup as the SMS provider for PortalGuard. ## Solution The configuration to use Regroup within PortalGuard is very straightforward: 1. Launch the PortalGuard Configuration Editor (PG_Config.exe) 2. Click the **Edit Bootstrap** button 3. Go to the tab: Services -> SMS 4. Set **De...

• PortalGuard Settings
• 28-Aug-2018
• 292