Subscribe to PortalGuard's Quarterly Newsletter for News & Updates on the Latest Release! Click to Subscribe

Adding Helpdesk Phone Number

Problem

You want to add your helpdesk phone number into the help text.

Solution

Change the hardcoded text in the 'pg_custom.js' file.

How to change the Helpdesk Phone Number in the 'pg_custom.js' file

  1. Navigate to the PortalGuard Server
  2. Open an Administrative Text editor (such as Notepad++)
  3. Open C:\inetpub\PortalGuard\_layouts\images\PG\js\pg_custom.js
  4. Search the file for: 'function getHelpDeskOTPPRompt()'
  5. Edit this function and the function below ( ‘function getInstrHDOTP()’ ) with the appropriate contact info
  6. Save the file and run an iisreset from an elevated cmd
  7. You may need to refresh your login page a couple times for the JS change to take effect.

REV. 04/2018 | PortalGuard

  • 23
  • 03-Apr-2018
  • 224 Views