You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

Looking for the Diagnostic Utility?

Click Here For Download and Usage Instructions

How to Uninstall PortalGuard Desktop


You want to uninstall PortalGuard Desktop.




  1. Open a Control Panel window on the computer that has PortalGuard Desktop installed.
  2. Navigate to the Programs and Features section of the Control Panel.
  3. Locate/Select the PortalGuard Desktop program within the Installed Programs list.
  4. Uninstall.
    • There will be multiple prompts that you will need to continue through until you are prompted to restart your computer.
  5. Once the restart is complete, login with a local account for the computer.
    • You can confirm that PortalGuard Desktop is uninstalled as the options for Account Unlocks and Password Resets will be gone from the login page.
      • Before Removal / After Removal:


IMPORTANT NOTE: If you experience a vastly different experience from what is described above, please contact technical support via


REV. 11/2021 | PortalGuard

  • 163
  • 02-Nov-2021